Copper and Brass Sales is committed to a program that will assure process and product quality that meets our customer requirements.
The commitment begins with the Executive Board and is endorsed through leadership, support and training at all management and operational levels of the company. This commitment will provide discipline and resources to implement and fulfill our responsibilities, which include:
- Improvement of products and services through continuous planning.
- Constantly improving all processes to eliminate waste.
- Improvement of employee relations through training and employee involvement programs.
- Enhancing job satisfaction by ensuring that each employee understands their job requirement.
- Encouragement of openness through communications, teamwork and employee participation.
- "Action" based on sound analysis, facts and measurement and not by guesswork.
- Selection of vendors who have an ongoing Quality Assurance Program.
- Utilization and continuing development of procedures.
REACH Regulation Response
Cobalt 60 Contamination Response
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